Primary Duties and Responsibilities:
The Service Technician performs service and repair of components of fuel dispensing systems and other related systems. Such components include: Dispensers, Pumps, Controllers, POS consoles, Printers, Fuel Management Systems, Tanks, Filters, Tank level monitors/Leak detection equipment, Valves, Piping and Lube systems, Day Tanks, Meters, Registers and other Electro/Mechanical equipment.
Technicians may occasionally lift/move pumps that weigh 50 - 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust vision. While performing the duties of this job, employees regularly work in the outside weather conditions as well as in traffic areas, are exposed to electrical power and occasionally work from a ladder. They must understand and comply with OSHA safety policies and company safety policies.
Technicians maintain a daily log of activities including the location, the reported problem, the actual problem, parts required, whether the parts were on the truck or had to be ordered, time spent on the job and parts used. They will need to complete job paperwork for each service call, at the time of service.
Technicians act as a resource for the customers, and provide assistance and product support to maintain long term relationships so they will need to communicate skillfully and effectively in person or over the phone. He or she must complete training courses in a timely manner to maintain current certifications and equipment knowledge and demonstrate proficiency on a continual basis.